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DDS Wireless

The Taxi industry has seen a lot of change in the last in the last few years. Deregulation, disruption caused by new entrants into the market, and the increasing pressure for better services have put a lot of pressure on taxi and transportation services providers worldwide. We are committed to helping the Taxi and transportation market address the change and take advantage of it.

THE CHANGE

  • Industry has seen a lot of deregulation and disruption over the last few years
  • Passengers are demanding better service and self-service tools
  • Infrastructure is aging and operating costs are increasing

THE IMPACT

  • Increasing competition from TNCs
  • Passengers perceive TNCs to be faster and cheaper
  • Passengers want transparency and real-time data
  • Average trip costs have been increasing by 9% per year

DDS SOLUTION

  • Improve efficiency and competitiveness with state of the art taxi management solution
  • Better service to passengers with Branded Passenger App, Web Bookings and IVR
  • Affordable pay-as-you-go solution with no upfront costs

 
 
 
 
 

Introducing TaxiBook™ Cloud

The smart, user-friendly and affordable platform built by taxi experts for taxi experts

Meet the Deregulation changes

Deregulation is a constantly evolving. Taxi and transportation services providers need better tools to combat this change. Being able to offer improved services, flexible pricing options, and generate repeat business leveraging account based tools is the best way to address competitive tension and deregulation.

Compete Effectively

  • Come together as a Taxi industry to provide better service than TNCs
  • Establish your brand as offering the fastest service time
  • Encourage passengers to book and pay for rides from your app
  • Combine high availability with the security of a professional driver
  • Grow as a Transportation Service Provider by being inside Network
  • Provide web-based booking tools for your accounts
  • 3rd Party trip integrations such as transit, NEMT or local deliveries

Pricing Flexibility

  • Grow as a Transportation Service Provider by providing multiple services
  • Provide discount, fixed price options for your accounts
  • Promote your app by running campaign
  • Allow your passengers to request different services from your app
  • Combine lower pricing with the security of a professional driver

Expanding as a transportation provider

Taxi and Transportation services providers need to be able to Offer Different services including:

  • Private hire
  • On-demand transport
  • Home to School
  • Paratransit
  • Non-emergency
  • Corporate accounts
  • Specialized Transport

Increase self service tools

Branded Passenger App

  • Meet Passenger expectations related to self-service tools by providing up-to-date data, such as where is my cab, show me the route, ETA etc.
  • Provide easy in and out from their ride with in-app pay
  • Provide driver rating to meet the expectation on quality of the service

Web Booker and IVR

  • Offer additional tools for passengers that may not want to install an app
  • Booking page embedded on your website and an IVR solution for your call centre

Reducing Operation cost

Infrastructure

Reduce total cost of ownership while improving availability, scalability, and security with an Amazon Cloud deployment

  • Widespread availability with geographical redundancy
  • Superior security with GovCloud
  • True leveraged network of partners
  • Easier upgrades and monitoring

RESTful API’s and Integration

Modules are designed to work together as one system, or they can be integrated through well-defined interfaces with other systems

  • Modular & restful API to integrate with anything
  • Reduced risk during migration as it can be done one module at a time ensuring full compliance before moving on
  • Low upgrade risk with limited scope of change rather than affecting entire system

Web-based Dispatch

Reduce total cost of operation while arranging more effective use of resources

  • Web-based technology to provide reliability, scalability and availability
  • Leverage AWS, BI tools and telephony
  • Meet Call Takers and Dispatchers’ needs using modern UI
  • Reduce Operation cost by adding staff for peak hours only
  • Allowing operators to work from anywhere or outsourcing

Reporting and Dashboard

Real-time decision making and reporting with visualized graph and dashboard

  • Adapt and respond to real-time change to know delays and improve service time
  • Real-time ETA with Traffic and embedded map
  • Real-time Dashboard and Graph
  • Widget-based workspace and ability to customize the order for reporting

Driver Apps

  • A sleek and innovative designed mSlate tablet, that includes a branded driver app.
    • Designed for drivers to work efficiently and safely
    • Sophisticated dispatch to provide customer satisfaction and driver fairness
    • Integrated solution with peripheral such as roof light, meter, printer, etc.
    • Support for Soft meter to reduce cost of physical meter and installation (NTEP Certification)

Driver Portal

A self-service easy to use portal for your company drivers

  • Improve your drivers’ experience and keep them updated
  • Reduce the need for drivers to come to the dispatch office saving time for both drivers and your office staff

Ready to optimize your transportation organization?

400 million trips are booked and managed annually through DDS Solutions.
DDS Wireless