Scheduled Routes User Guide - Client App

Getting Started

Download your Client App:
Link to Client App download is available in your welcome email or on the ‘Account Settings’ page of the Scheduled Routes Console. You will log in using your credentials from the same login from your Console, or create a user in the ‘User Management’ Space on the console. If you’re on your primary work computer use the ‘remember me’ check box to ensure you won’t need to enter your password every time you launch.

Once logged in your first screen will be the ‘Schedules’ screen.

Along the top you will see:

  1. Schedule date

  2. Current strategy selected. You select your strategy through the Console on the Strategies and Metrics tab.

  3. Optimize button – Once you have uploaded all the information about your route needs this will trigger a Schedule creation. In this view it is disabled as we have not added any data.

  4. Import button – This is where users can upload Vehicle Types, Fleet, Jobs and Contacts data sets.

  5. Export button – This is where users can export the Vehicle Types, Fleet, Jobs and Contacts templates.

  6. Page Tabs – This is where you navigate to different areas

  7. Hamburger Menu – Opens Settings, Privacy Statements, About and where you Log Out.

Entering Your Data

There are two ways you can enter the data into the Scheduled Routes system. Option one is by manually entering the details into the jobs, vehicles and contacts pages. Option two is to upload the data using our Import feature.

Importing Data

Our data import process can be done one of two ways. There are templates available to if you would prefer manually prepare your spreadsheet for upload, but we also offer a data mapping tool to ensure wherever your data is being exported from we can match the information to our required fields.

Data Mapping

Our system will recognize when an import does not match our template and suggest the data mapping tool, but if you would prefer you can also go directly to this tool by opening the ‘Settings’ through the hamburger menu.

Select Data Mapping from the left side menu.

Select the file type.

Upload your sample file. Because you are using it to map your current format to be compatible with the system needs you only need a few sample sets for each category or column value.

Along the left side the Fields panel will display all the required and optional fields the system will use.

Along the right side the Upload panel will display all the column headers from your sample upload. If there are columns you do not wish to include in the mapping from your upload you can hide those columns from selection by clicking on the column name (these might be things like notes fields that will not be part of your schedule output).

The center is where the mapping will take place. Along the top we have two buttons, one for Auto Mapping which will use AI powered language and format recognition to match your column headers to Scheduled Routes required fields.

Auto Mapping After clicking the ‘Auto Map’ button Scheduled Routes will match up uploaded column vales and corresponding fields. Below each mapped set will be an example of the data selected so users can verify the values are the intended match. All auto mapped items are editable.

Manually Mapping

  1. Select the Scheduled Route field you wish to map. Required Columns are shown at the top of the fields panel.

  2. Select the corresponding Column Header from the drop down menu.

  3. Select the mapping style (i.e. direct mapping where the values can be seen as 1:1 or concatenate where several columns will be combined). For values that must be date or time, for ‘start date’ as an example, the mapping type will change to Time Parce.

  4. Separator – when using concatenate determine the separator

  5. Input Format – when Scheduled Routes identifies the Time Parce mapping type for values that require dates and times you can identify the input formatting.

  6. Default Value – where applicable users can create a default value for template columns in the event there is no value entered

Once a column is mapped you will see sample data below the mapped section. This data is pulled from the first three populated cells below the header of your upload so you can verify these values.

When all column values are mapped use the preview button to review all the transformed data.

To complete data mapping simply close the settings and all current maps will be saved.

Editing Mapping

Editing of Mapping can be done either by changing the auto map elements before saving or at any point by revisiting saved maps in Settings.

Previously saved data maps will be display only without an active upload of the desired file type.

When editing mapping users must first ensure there is an active upload within the data mapping system.

Once a file is uploaded proceed with any desired changes or updates and exit ‘Settings’ to save changes.

Importing/Exporting Mappings

Data maps are available to import or export as a JSON file. All mappings will either be imported or exported as a single file by clicking on either the Import or Export button.

Manually Entering Data

When manually entering your data you will need to enter vehicles and jobs before optimizing a schedule. The more data entered onto these pages will result in a more exact schedule providing for all needs.

Jobs Page

  1. Jobs Widget – a list of your jobs filtered by the day selected in the top left corner.

  2. Job Type pages

  3. Info – definitions and instructions

 
 Create a Job
If you have a previously selected job start by clicking ‘Add’ button.
  1. Assign the job a unique name

  2. Use the tabs to select the job type you wish to create:
    • Pickup and Delivery – this job type will require a start and end point
    • Pickup Only – Requires only one address (start point for routes with only these types of trips will have their start point determined by vehicle’s garage or first stop)
    • Delivery Only – Requires only one address and behaves in a similar fashion to Pickup Only jobs

  3. Set address info (to search through your contacts select the search address book)
  4. Add any notes about the stop (not required)
  5. Set job duration (default will be 5 minutes) this would include load and/or unload time and how long any additional tasks might take
  6. Add Requirements (not required) by selecting from the drop down menu. Please note to add requirements you must first add capacities and skills to your vehicles.
    • Capacities (how much space is being occupied if that is a limiting factor in vehicle selection) and/or
    • Skills (non-space occupying vehicle requirements)
    • Add more than one capacity or skill by clicking ‘add’ button
    • Use the ‘delete’ button to remove excess capacities or skill
  7. (For Pickup and Delivery Jobs) Repeat steps 3-6 for the delivery address
  8. Set the time window start and time window end, this is the window in which Scheduled Routes will place your job.
  9. (For Pickup and Delivery Jobs) Select an Anchor – this is the stop on the job that will be used for the window.
  10. Frequency (not required) this allows you to setup repeating jobs based on a weekly cadence.
  11. Click Save when you have added the desired information.
 
Delete Jobs
  1. Select the desired job you wish to delete.
  2. Use the delete button.
 
Vehicles Page
  1. Vehicles Widget – This will list all of your vehicles by their designated unique ID, and indicate the number of shifts it has available.

  2. Tabs to capture details about the vehicle (Capacities or how much a vehicle can carry, Shifts or when a vehicle is available, Skills or attributes of the vehicle that are not related to capacity, and Limits which are related to how far a vehicle can travel and how many stops it can accommodate). Vehicles displayed are automatically filtered to display only those vehicles available on the selected date in the top left corner. The ‘Show All’ button will display all vehicles.

  3. Info – this helps define what we are asking for in the fields.

Create a Vehicle

To create a new Vehicle all that is required is the Vehicle ID, which is required to be a numerical value. Enter the desired numbers and select ‘Save’ button. Saving a vehicle with only a vehicle ID will populate the default value for all other fields.

Default Values

Capacities

  1. Capacities can be given any name.

  2. Available units are the number of that item that can safely be used on the vehicle.

  3. You can add different capacities but keep in mind they would be stacked (ie a vehicle might have two wheelchair spots and three additional seats).

Shifts

Shifts can be used to setup different vehicle start or end times to coordinate with driver hours. 

  1. Start – Used as time and/or location.

  2. End – Time and/or location.

  3. If this repeats, designate a start and end date with which days of the week the shift might reoccur.

  4. Add more than one shift in a given day if desired.

To use the address search feature (which will search your existing contacts) tick the ‘Search Address Book’ box.

Skills

  1. Create a unique name

  2. Add or Delete skills as desired

Limits

  1. Maximum distance has to do with how far a vehicle can travel in a day. This number is either metric or empirical depending on your localization (found in Settings)

  2. Maximum stops per trip will limit the number of jobs that will get put on any one trip.

The default values are displayed.

Duplicating a Vehicle

If you have more than one vehicle that fit many of the same properties use the ‘Copy’ button and it will generate another vehicle with the exact specifications. Select the vehicle ID you wish to copy, click the ‘Copy’ button, and the system will assign the next available unique numerical value.

Deleting a Vehicle

To delete a vehicle, select the vehicle and click delete.

Contacts

  1. Contacts List – this will list all your saved contacts and addresses.

  2. Contact form – where a new contact is created or where a contact is displayed.

 

Creating a Contact

If you have a previously selected contact start by clicking ‘Add’ button. You will need to populate the following data:

  1. Contact Name

  2. Nickname

  3. City
  4. Street Address
 
Optional fields include:
  1. Email
  2. Phone Number
  3. Notes on the address
 

When all desired fields are completed use the “Save” button.

Deleting a Contact

Search and Select the contact you wish to remove then click the “Delete” button.

Settings

In Settings you can do the following:

  1. Update your password
  2. Select your desired language
  3. Select your time zone
  4. Create or review data mapping (see Data Mapping)
 
Password
 
To update a password
  1. Enter your new password

  2. Click update

 
Language

To update your language simply select a different language. Scheduled Routes currently supports the following Languages:

  • English

  • Suomi

 
  • Francais

  • Svenska

 
  • Deutsch

 

Time Zone

To update time zone select from the drop down list.

 

FAQ

Where do I find my billing information?

  • Billing and Usage details are available on the Customer Portal in “Account Settings”

How do I change my Default Strategy?

  • Default Strategy is set through the Customer Portal on the “Strategies and Metrics” page. To test different strategies update your default and Optimize in your Client.

How do I update my units of Measurement?

  • Unit of Measurement is set in the Customer Portal in “Account Settings”