Unified Dispatch (‘UDI’) is a market leader in contact center automation for the ground transportation industry: our products and expertise enable transit operators to serve more customers with fewer resources.
UDI’s customers include the largest providers in their categories, including New York City Transit’s massive paratransit service, SuperShuttle’s national call centers, and 303 Trans, with 24,000 calls/day and 1,100 for-hire vehicles.
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