Trust Ride User Account Deletion

TrustRide is a mobile application that you can download to a smart phone and use to manage your transit trips or the trips of other riders.

Users can initiate the deletion of their TrustRide mobile app user accounts by completing the form. Your user account will have a two-business-day grace period before permanent removal.

The trustride logo
Self Serve Tools
Give riders the tools they need to manage their own riding experience.
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User-Friendly Design
Let riders' book, reserve, cancel, & track trips on their own.
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Real Time Trip Updates
Give riders a real-time view of their ride in motion.
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Frequently Asked Questions

Your TrustRide user account will be completed removed within 2 business days. 

Yes, deleting your account typically removes all associated data, including ride history, payment information, and personal details.

Any pending rides or transactions might be canceled automatically upon deleting your account. It’s recommended to resolve any pending matters with your taxi service provider before proceeding with the deletion.

You can choose to uninstall the app if you no longer plan to use it. However, deleting your account should suffice if you simply want to discontinue your association with the service.

In accordance with most privacy policies, your personal information should be deleted from the company’s records upon deleting your account. Review the app’s privacy policy for more details on data retention and deletion.

Typically, your account is deleted within 2 business days after your request is submitted and your email is verified. You must complete the email verification process before deletion is finalized.

DDS Wireless