Mobile Apps - Networked
How our self service networked apps let you improve self service and take advantage of change
Everyone looks to modern mobile apps as the source of immediate answers and to satisfy needs. If they need to get somewhere, they expect a real-time map. If they are collaborating they expect their counterpart to see the same information. Consumers expect easy-to-use tools to facilitate daily tasks, regardless of the setting.
DDS Wireless and StrataGen are committed to streamlining the passenger and drivers experiences through Mobile Apps. We understand:
- Passenger & Driver Expectations are increasing
- Disruptors have changed the way we view transportation
- Everyone expects more out of their self-service tools
- Real-time data is readily available in most if not all other parts of a passengers life
- Embedded maps are a must (driver, passenger and dispatch must see the same thing-realtime)
- 100% uptime is the baseline
Taxi
Branded Passenger App
Taxi passengers expect the same level of service from taxi apps that they get from disruptor’s apps:
- Modern usability
- Taxi locations on map & ETA
- In-app payment from all major credit cards
- Driver rating and experience
- Quickest pick-up
- View trip history, automatic email receipts, & the option to resend receipts
DDS Business Manager
Web-based portal allows you to manage your business apps
- Branded to your logo and colours
- SMS / Phone Or Email validation of customer account
- Code Push Technology: Passengers never need to download a new version
Network
- Passengers can see every taxi near their pickup, each by their own colour
- Each taxi is displayed based on own brand and colour
- App shows brand and colour when using other taxi capacity
- Taxi Company can choose when to push a trip to the Network (Manually, Outside My Service Area, When unable to pick up within specific time, etc)
- Live updates – vehicle location and estimated time
Dynamic Pricing
- One place for all travel needs to increase loyalty
- Passenger can see different services( Limo, sedan, luxury etc)
- Service types and prices are defined by admin in backend
- Support for Campaign and promotion offering
- Service types show passenger Price and ETA
- Service types can be ordered based on passenger preferences:
- Fastest cab, Price, service type
Transit
Branded Passenger App
Transit passengers expect the same level of service from an agency app as they would from any other consumer app:
- Improving passenger experience
- Modern usability
- Track & manage existing and future trips
- Pick-up now or in the future
- Fully configurable
- based on eligibility
- Rules defined by admin in backend
- Track existing trips
- Book new trips, or update existing ones
Driver
Transit drivers want to work with apps that make it easier to perform their duties
Fully Configurable
- Length of manifest displayed
- Driver behavior: order of stops, no show, etc
- Frequency of GPS poll
- Frequency of system checks
Safe Driving
- All controls hidden when vehicle is in motion
- When vehicle is stopped, allow more details
- Text size, volume, & brightness configurable
Map Based
- Manifest and stop manipulation
- Turn by turn direction
- Floating breaks