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DDS Wireless

Our Story

DDS Wireless International Inc. was founded in 1987 as Digital Dispatch Systems Inc. and was renamed to its present name after the acquisitions of Stratagen Systems Inc. and MobiSoft Oy in 2008 to better represent the diverse and global nature of our business. From November 2003 to June 2014 DDS was listed on the Toronto Stock exchange but is now a private company.

DDS was founded by Vari Ghai, our current owner and Chairman, when he bought the rights to the IPR related to taxi dispatch software from Motorola Inc. DDS then further developed and enhanced the product to create TaxiTrack, a computerized taxi dispatching system. In 1992, DDS bought Kustom Electronics Ltd. based in Kansas, which designed and manufactured in-vehicle mobile data terminals (MDTs). This allowed DDS to transition from purely a software company to an integrated software and hardware company. In 1999, the acquisition of the Transportation division of MDSI based in the Cambridge, UK allowed DDS to progress from North American markets to Europe and Asia. The acquisition of MobiSoft in Finland and Seattle based StrataGen Systems allowed DDS to enter the Transit market.

Our Vision

Customer focused global leader in intelligent wireless solutions to optimize transportation.

Our Mission

Grow through relentless customer focus by continuously innovating products and services through disciplined exceptional execution with highly skilled staff.

About Us

DDS is a global, diversified company based in Canada with offices in US, Finland, UK and Sweden from where it designs and supplies SaaS based solutions to the Taxi, Transit and Limo markets. DDS currently provides solutions such as PathFinder, TaxiBook, Adept and the mSlate. DDS boasts its patented ‘routing & scheduling’ and ‘closest cab dispatch’ algorithms as the best in the industry and is the leader in integrated solutions by providing both hardware and software.

Values and Guiding Principles

Customer First

We help our customers succeed, we listen, deliver insight and add value to our customers. We commit to the highest standard of customer service.

Empowered

We create an environment that empowers our employees to take calculated risks and make timely decisions. We engage in authentic dialogue.

Accountable

We are accountable to our customers, each other, and our partners. We fulfill all our commitments.

Win Together

We collaborate. We work hard. We are passionate. We recognize success. We have fun together.

Respect, Honesty & Integrity

Respect, honesty, and integrity in every relationship.

Innovative

We think “out of the box”. We embrace change. We seek continuous improvement. We continuously learn.

Leadership Team

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Vari Ghai

Executive Chairman

Vari Ghai

Executive Chairman
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Rob King

Chief Executive Officer

Rob King

Chief Executive Officer

Senior executive with 25 years of global experience (Microsoft, Amex, Suncor Energy, Intuit, Sage Software). President experience within tech, energy and finance categories. Proven skills in strategy, innovation, Customer experience, marketing, sales, business development and leading highly engaged teams up to 250 employees. Global P&L ownership.

Passionate, personable, proven change leader, creator of Great Places to Work (three years Top 10 in Canada). Certified Innovation Catalyst.

Recognized for Entrepreneurial Leadership by President Obama in person at the White House in 2009.

Personally volunteered over 250 hours and led over 6,500 employee volunteer hours over the past five years to give back to local communities where we work and live.

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Diane Song

Chief Financial Officer

Diane Song

Chief Financial Officer

Finance executive with over 20 years hands-on financial and operational management skills focused on business growth and operational excellence. Comprehensive work experience as strategic business partner to the CEO. Able to lead in high-pressure, competitive environments. Combine analysis and planning skills with finance control expertise. Chartered Professional Accountant (CPA-CGA), Executive MBA, and BA (Engineering).

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Jaswinder Randhawa

VP – Product Management & Marketing

Jaswinder Randhawa

VP – Product Management & Marketing

Business executive with over 20 years of international experience in bringing new propositions to market and driving profitable growth. Jaswinder has led marketing, product development, and performance improvement at various organizations across Europe and North America. He also brings significant experience providing strategy and M&A consulting to various corporate and private equity clients. Jaswinder has an MBA from INSEAD, France and holds B.Tech from the Indian Institute of Technology, Bombay.

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Charles Cyna

VP – Sales

Charles Cyna

VP – Sales

Software Industry background. Current focus is on providing SaaS based global transit solutions as part of DDS Wireless. Experience in SaaS Sales Methodologies, Continued Service Improvement, CRM, Call Centres and Technical Service Desks.

Specialties: Building Sales Teams, Continued Service Improvement (CSI), Building companies, IT, Sales and Marketing SaaS Analytics, Service Desk, IT Technology Evaluation, ITIL, Corporate Governance solutions (COBIT)

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Vikrant Rana

VP – Software Engineering

Vikrant Rana

VP – Software Engineering

Over 22 years of experience in mid to large scale organisations responsible for IT Engineering, Program management, Strategic planning, Roadmapping, Frameworks and methods and Architecture guidance with a strong background in business processes and technology. This includes hands on experience on IT Architecture design, Software Development and Infrastructure management for global organisations based out of Americas, Asia pacific and Europe.

Recent Achievements:
• Delivery management of $140 million worth of IT infrastructure services & solutions spanning to two year and over 800 FTE globally.
• Successful execution of Bank Transformation program in Latin America.
• Consolidation of Data centre and Service operations regionally to Mexico.
• Reduction in incidents, significant productivity increase by implementation of improved processes, procedures, automation & prevention of human errors
• Improvements across organisation via awareness and Process Re-Engineering using Optimus/RBPM & ITIL
• Reorganization and effective use of off-shoring, near-shoring, in-sourcing and outsourcing capabilities with a 40% of multiple services & support processes delivered out of India (Pune & Hyderabad), China (Guangzhou) & Brazil (Curitiba) from US, Canada, Middle East, UK and Continental Europe.

Specialties:
Strategic Planning | Business Transformation | Enterprise Architecture | Business Architecture | Change Management | Global IT Delivery & Governance | PMO | IT Architecture & Infrastructure Planning | Technology Integration | Regulatory Compliance | M&A Due Diligence | Scorecards, Dashboards & KPI | Outsourcing & Offshoring | E-Commerce & Internet Services | Cloud | RBPM | ITIL | SOA

Strong people skills with a proven record as an operation planner, executioner and IT management. Recognized for focus on service delivery, service quality, cost reduction, innovation, aligning teams and maintaining hands on approach to achieve business goals.

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John Matthews

VP – Support Services

John Matthews

VP – Support Services
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Ben Hasselblatt

General Manager, Europe

Ben Hasselblatt

General Manager, Europe
An international Sales and Marketing executive and long term Nokia-Alumni with multicultural experience from both global telecoms business as well as from the IT/tech start-up scene. Fluent in four languages (Swedish, Finnish, English, German).

Specialties: Internationalization, go-to-market strategy, channel sales and marketing, telecommunication, Intelligent Traffic Systems, Wi-Fi design, people management, general management and leadership.

“It is an exciting time to be in the on-demand transportation industry. I see a lot of potential for growth – for our partners, our clients and DDS Wireless alike. I believe without a doubt, the team at DDS can bring transportation technology to the frontier it needs to be.”

Nikolay Nikiforov, Director of Product and Marketing

DDS Wireless

Featured Resources

FEATURED WHITE PAPER

A Post-Uber Ecosystem: Smarter Transit Solutions

What we need is a new way of thinking about transit through a people-first, collaborative framework.

Download White paper

Ready to optimize your transportation organization?

400 million trips are booked and managed annually through DDS Solutions.
DDS Wireless