| Broward County ParaTransit Services |
| "We did extensive research and diligence prior to purchasing ADEPT. The software and support that Stratagen provided during and after our implementation have far exceeded our expectations. We now know why the customers we spoke with and visited during our selection process spoke so highly of Stratagen and we can now echo that support from personal experience." |
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| Cyril Metz, TAXIS G7, Paris, France |
| “We have had a reliable relationship with Digital Dispatch for years. The quality of their products and service make us feel confident in choosing them once again for our upgrade project.” |
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“As expected, we are now handling a lot more calls with the aid of the Automated CallTaker and CallerID functions. We are extremely happy with the way the dispatching system efficiently handles significantly more jobs and have noticed that most of our 500 vehicles are actually making use of this dispatch technology. All of this means more business for the drivers.”
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| Puget Sound Dispatch, Washington |
| “ We have found the Digital Dispatch system to be an invaluable asset to our company. It has allowed us to cut response time considerably and to serve our customers promptly.” |
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| First Canada, Victoria Regional Handy Dart |
“We had a driver who through a doctor’s recommendation had to work at head office as a customer service representative. On the first day he watched a video, then shadowed another CSR. By the morning of the second day he was taking calls by himself. It’s very easy to train people to use this software, and we spend less money on training people.”
“The arrival notification system (IVR) is great for most people and they have come to rely on it. It saves the customer some uncertainty wondering when they should get ready to meet the bus, and it saves our drivers some time when they do not have to wait for customers to get ready to travel.” |
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| ORIX Auto Infrastructure Services Limited, OAIS India |
“ This partnership (OAIS and Digital Dispatch) has the potential of becoming one of the largest relationships for Digital Dispatch over time and should benefit the Auto Infrastructure Services in India. ”
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| “ The use of the wireless data network is a very cost-effective way for us to use a computerized dispatch system.” |
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| Metro Cabs, Massachusetts |
| “ We took a very close look at a competitive system because we had to make sure that we get the most effective dispatch solution. Digital Dispatch’s solution is the one we chose because it is the best in the market today.” |
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